There have been many recent news stories about Telehealth and its application as we all continue to practice safe social distancing. Parsons House has been using Telehealth services and will be increasing its use with Home Health Care and Hospice providers during the virus outbreak.

Telehealth is defined as the delivery and facilitation of health and health-related services including medical care, provider and patient education, health information services, and self-care via telecommunications and digital communication technologies that includes video conferencing and telephone exchanges between the service provider, Parsons House staff and the resident.

Governor Ricketts in his weekly conference call with LTC providers stated his preference to use telehealth where and when possible to reduce the risk of infection.

Home Health Care and Hospice providers will be in the community when a resident meets one or more of these conditions:

  • “End of Life situations”
  • Pain Management needs that are not able to be met via telehealth assessment
  • The Resident will physically deteriorate without intervention by the HHC or Hospice provider

For all other related matters, Parsons House will work collaboratively with the Home Health Care and Hospice Providers to meet the needs of the resident by utilizing:

  • Telehealth visits through a HIPPA compliant source
  • Telephone interdisciplinary calls to thoroughly discuss each individual resident and their services to determine if face to face visits are needed

By using Telehealth services, we are decreasing the risk of infection being transmitted when a provider visits multiple communities. Thank you for your continued cooperation and support during these unprecedented times.

Sincerely,

Parsons House Senior Management